We need a user friendly way for project co-ordinators to update the distribution matrix without needing to download, amend and then upload the spreadsheet matrix again. The co-ordinators should be able to select a Distribution Rule name and edit the recipients on a case by case basis on a user friendly front end screen, which automatically updates the backend DM matrix.
We cannot download, then update, and then upload the spreadsheet each time a change is made, which is often within our fast paced, constantly changing projects and with hundreds of team members who go on leave and need to have their reviews routed to alternative contacts for short periods.
We reviewed this request as part of our ongoing product planning. While we agree that a more user-friendly administration experience could be beneficial, we have decided not to pursue this enhancement. Our current and future direction for this area does not align with investing in a dedicated user interface for managing the existing distribution matrix model.
We appreciate you taking the time to explain your workflow and the operational impact. Your feedback has helped us to understand the challenges associated with maintaining distribution rules in large and dynamic project teams.
As an enhancement on this idea, a UI similar to the forms workflow manager would be beneficial for those who are otherwise unable to decipher the Excel spreadsheet format would greatly benefit from this being simplified.