Bentley Infrastructure Cloud IDEAS Portal - New
The Bentley Ideas Portals are intended to offer users the opportunity to share ideas more directly and conveniently with our product development teams for consideration. There is no longer a need to raise a technical support ticket in order to propose a product enhancement idea, you can be assured that your suggestion will be reviewed through this service. Please note, however, that adding an idea or voting on an idea in the Bentley Ideas Portals does not guarantee that this idea will be implemented.
To submit a new idea:
Make sure you are logged in to Bentley Communities.
Navigate to the Bentley Ideas Portals and select the relevant product or service.
In the left column, click “Add a new idea” and enter the information requested. The more details the better!
Click “Add Idea.” You are now subscribed to this idea post, and unless you opt-out, you will get emails every time this idea is updated.
Your idea will now be reviewed directly by our product development teams and it will be assigned a status.
You can come back to the product’s portal at any time to see the status of your idea(s).
What happens after I submit an idea?
Your idea will be reviewed by the product management team and the status will be updated accordingly. Please see the definitions of the different states below.
New – This is the status assigned to an idea when it is initially submitted. Your idea will remain in this state while our product teams assess the value, impact, and strategic fit. Other Users will not be able to see, vote or comment on this idea when this status has been applied.
Needs review/Under Consideration – This idea is currently gathering community support! To move forward to a formal, detailed evaluation by our Product Management team, it must achieve 10 or more votes. We encourage you to vote and add your use cases in the comments if you support this idea. Please note that if an idea does not receive the necessary community support over time, it may be closed out to keep our portal focused on top priorities.
Future consideration – When your idea has been reviewed by the product team and is considered a valid idea, but it is not ready to be scheduled or implemented yet, this status will be applied. Your idea will be reviewed, and it may be considered for a future release. Users can continue to vote or comment on this idea when this status has been applied.
Already exists – Great news! The proposed idea is already available for this Bentley product. A comment will be added by our product teams explaining what the feature is with a link to the associated documentation.
Planned – When an idea has been validated by the product teams and will be included in an upcoming product release, this status will apply. No timeline will be provided in this instance as the idea could be dependent on certain technical pre-requisites.
Will not implement – While we very much welcome all ideas that are submitted by our users, this status is applied when an idea does not garner enough support from peers, does not align with the product strategy, or is not technically feasible at this time. Please feel free to rework and resubmit your idea based on the feedback received.
Shipped – Your idea has been implemented in a version release! We will add a comment explaining what the feature is and we will provide a link to documentation.
What happens when my Idea changes status ?
When your idea is reviewed by the product management team and the status updated , you will then receive an email confirming the new status and what means for you - Please see below:
Good News - The Status of your Idea has changed - Please see below on what this means for you.
Needs Review/Under Consideration - Thank you for sharing your idea. We are now leaving it in the hands of the community to gather support, and it will undergo further evaluation by our product team once it has received 10 or more votes.. The product team will conduct a detailed evaluation based on this feedback.
Future Consideration -Thank you for this valuable idea. While it isn't on our immediate roadmap, it is something we want to keep for future consideration. We will review this idea again as our priorities evolve.
Planned - Excellent news! Your idea has been prioritized and is now on our product roadmap. We have started development and will provide updates as we get closer to release. Thank you for helping us improve!
Shipped - PM will add a response highlighting live functionality and linking to support documentation or a blog post.
Already Exists - PM will add a response highlighting live functionality and linking to support documentation or a blog post.
Will Not Implement - PM will add a brief, clear comment explaining the decision transparently
